Refund Policy

Thank you for choosing Websy for your WordPress web development, graphic design, and branding services. We are committed to providing high-quality services and ensuring client satisfaction. If you are not completely satisfied, please review the following refund policy.

Refund Eligibility

Refunds are available under the following conditions:

  1. Cancellation Before Work Begins:
    • Clients are eligible for a full refund if the project is canceled before any work has commenced.

Non-Refundable Conditions

  • Refunds are not available once work has begun on the project.

Refund Request Process

To request a refund:

  1. Email us at [email protected] or contact us via WhatsApp at +94 72 800 4550 with your project details and reason for requesting a refund.
  2. We will review your request and respond within 1 business day.
  3. Approved refunds will be processed to the payment-initiated media (method) used during the transaction.

Revisions and Adjustments

We are committed to your satisfaction. If you are not happy with the initial deliverables, you may request revisions within the agreed scope. Revisions exceeding the agreed-upon limit may incur additional charges.


Contact Us

For any questions or concerns regarding this refund policy, please reach out to us:

We’re here to address your concerns and ensure a seamless experience with Websy.